FAQs
MamaSuds Frequently Asked Questions (FAQ)
About Product Safety
Do any of your products contain allergens like coconut, peanuts, or almonds?
No. The only ingredient that could be considered an allergen is citric acid, which is quite rare. Our products are made in a health-safe environment. While our formulas are corn-free, note that citric acid can cause issues for people with corn allergies. Our Toilet Bombs and Dishwashing Powder contain citric acid.
Can I use MamaSuds Laundry Soap on cloth diapers?
Yes! It was created specifically for cloth diapers. It rinses clean with no residue, preventing buildup that affects absorbency and irritates skin. Here is a MamaSuds blog post about this.
Is MamaSuds Laundry Soap safe for my baby?
Absolutely. Since it rinses clean, there’s nothing left behind to irritate your baby’s skin—unlike baby detergents that leave synthetic fragrance residue.
Are MamaSuds products safe for pets?
Yes, when used properly. While our products are made from natural ingredients, even natural ingredients (like concentrated essential oils) can be harmful if misused. Read our blog on safe cleaning tips for homes with pets.
Are your products safe to use while pregnant?
We consider them safe, but everyone reacts differently during pregnancy. Please consult your doctor before use.
Is there lye in your soap?
Lye (sodium or potassium hydroxide) is used to make real soap through saponification, but there is no lye left in the final product.
Why doesn’t my product always look, smell, or feel the same?
Every batch is handmade with the same recipe. Ingredient sources can vary by region and season, which may slightly affect scent, texture, or color. Properties and effectiveness stay the same.
Why does my castile or laundry soap feel thinner sometimes?
Humidity affects viscosity. We test pH (9 to 9.5) to ensure consistency. Unlike other brands, we don't add thickeners to manipulate texture.
About Products and Their Usage
Why does Laundry Soap Concentrate separate in the pouch?
Separation is normal. There’s no emulsifier added, and it's highly concentrated. When mixed with warm water and shaken, it blends into a uniform solution.
How do I use Castile Soap?
Castile Soap is extremely versatile! Visit our "Castile Soap Uses" blog for ideas.
What’s the difference between All-Purpose Cleaner and Castile Soap?
The All-Purpose Cleaner is made from our Castile Soap with added essential oils and ready-to-use ratios. Castile Soap is more DIY-friendly for versatile use. Learn more on our blog.
What is the recommended ratio for foaming hand soap?
Use 2 parts soap to 5 parts water (distilled or RO). Leave space in the pump to allow air for proper foaming.
How much Laundry Soap should I use?
It depends on your washer, water hardness, and load type. See our blog for detailed usage guidance.
How many dryer balls should I use?
Use 3 for small/medium loads, 5-7 for large, and up to 12 for extra-large. Lighter balls require more; heavier balls require fewer.
Recommended use for Dishwasher Powder, Oxygen Powder, and Toilet Bombs?
Usage directions are listed on each product page. Refer there for full instructions:
Orders & Shipping
How can I track my order?
Log in to your account, click your order number, and follow the prompts to track your shipment.
When will my order ship?
Orders are processed in 5-7 business days (excluding weekends). You'll receive a confirmation email with tracking info when your order ships.
About the Shop
Do you offer private label services?
Yes! Email us at [email protected] for more info.
Do you sell wholesale?
Yes! Visit our Wholesale Information page to learn more.
Do you have a storefront?
Not currently, but MamaSuds is in over 420 stores across the U.S. Check our Store Locator to find one near you.
Do you donate to causes?
Yes! Visit our Donation Information page for details.
If you have a question not listed here, feel free to email us anytime at [email protected].