About Product Safety
Does any of your products have *insert allergen*?
Coconut? Peanuts? Almonds? No we don’t have any allergens other than citric acid, which is a very rare kind of allergen. We assure our valued costumers that MamaSuds products are all made in a very health safe environment.
Can I use MamaSuds Laundry Soap on my cloth diapers?
Yes! MamaSuds Laundry Soap was created out of a necessity of my own- I was in love with cloth diapers (environmentally and financially) but the hassle of having to strip my diapers and cringing at the site of my poor baby’s burnt bum was about the end of it. I could not find a cloth diaper safe detergent that didn’t burn my daughter’s skin. MamaSuds Laundry Soap is safe for cloth diapers because it rinses clean without leaving any residue. This residue that most detergents leave builds up on the fabric, causing it to stop absorbing the very stuff you’re trying to catch. Here is a MamaSuds blog post about using MamaSuds Laundry Soap with cloth diapers.
Is MamaSuds Laundry Soap safe for my baby?
Absolutely. Because it rinses clean (no residue), nothing is left on the fabric to rest on your baby’s skin. The laundry detergent marketed toward babies has a lot of synthetic fragrance that is left on the fabric. This might smell nice (to some), but your skin absorbs it.
Are MamaSuds Products safe for my pets?
Are MamaSuds' products safe to use while pregnant?
We consider our products to be safe. However, women can become sensitive or respond differently to certain ingredients during pregnancy. We recommend discussing your product choices with your doctor.
Is there lye in your soap?
In order to make soap you need just three ingredients: water (or other liquid), fat and lye. If you want a bar soap you use sodium hydroxide and if you want to make a liquid soap you use potassium hydroxide. When you mix them together they go through a chemical reaction called saponification. So in the end of the mixing and, in the case of MamaSuds soap, all the cooking you are left with soap. Real soap. So yes lye was used to make MamaSuds soaps, but is there any lye in the final product? No. By the very definition, soap is not soap unless lye was used to make it (liquid or bar).
Sometimes my product doesn’t look, smell, or feel the same as it did the last time I ordered…. did you change the recipe?
The recipe I use for each product is exactly the same each time I make it. I make each product in small batches by hand. I buy the very best ingredients from various vendors depending on the price and quality. Sometimes I buy Lavender from Moldova over the Lavender from the USA (some people can decipher the difference in lavender from different regions) because the quality and/or price is better. Products have different textures and smells and sometimes even color depending on where it comes from. The ingredient properties and benefits do NOT change. Time of year and temperature will influence how the product arrives at your doorstep too.
I ordered castile/laundry soap a few months ago and it was really thick and this time it seemed thinner.
I make castile soap the same way every time, but humidity plays a big factor in the viscosity of liquid castile soap. I have a digital pH meter and only sell the castile soap with the pH is between 9 and 9.5. So even if your castile soap is really thick or less so, you are getting the same product each time. The viscosity might be different, but you do not need any more or less because of it. Most companies will dilute the soap to a certain viscosity and then add an ingredient, like citric acid, to bring the pH of the soap down. MamaSuds will not add unnecessary ingredients to thicken the soap.
About Products and their Usage
How to use Castile Soap?Castile Soap has so many uses and we have a great resource about some of the different ways you can use it: Please visit Castile Soap Uses.
What's the difference between All-Purpose Cleaner and Castile Soap?
What is the recommended ratio for foaming hand soap?
How Much Laundry Soap Should I Be Using?
How many dryer balls should I use?
The number of dryer balls you use should vary by the amount of laundry you're putting in your dryer. While 3 balls are sufficient for small and medium loads, 5 to 7 may be appropriate for larger loads. For extra-large loads, you could also opt for as many as 8 to 12 balls. Please note, the number you use may be limited by the size of your dryer. The weight of each dryer ball is important as well. The smaller and lighter the dryer ball, the more you will need. The larger and heavier each ball, the less you will need in the drum.
Order and Shipping
How can I track my order?
You can track your order once shipped by logging in your account page and clicking on your order number. Follow the prompts and you can see your order status.
When will my product be shipped?
About the Shop
Do you do private label orders?
Yes! Please contact us at firstname.lastname@example.org.
Do you do wholesale orders?
Yes! Please visit our Wholesale information page for more information.
Do you have a storefront?
No, but we are in over 420 stores throughout the US. Please check out our Store Locator page and see if we are in a store near you!
Do you donate money or products for a good cause?
Yes! You can find this information on our Donation Information page.